Understanding The NAPA AutoCare Financial Profile: The
NAPA AutoCare Financial Profile is one of the most
powerful analytical tools in the industry today. It is
important to understand it thoroughly and be able to
explain it to your customers. Learn the traits of the
most successful shop owners: Where they spend their time
and money. Attendees will learn how to produce an annual
and monthly budget for their customers in less than an
hour.
Learn to use existing
NAPA tools that will get their customers in the top 25%
in terms of net profit. As an example a 10% increase in
efficiency (six recovered minutes an hour) will improve
Labor Gross Profit over 7% without raising prices or
buying for less. The NAPA Salesperson will provide the
solutions to recovering the 6 minutes. You will become
the business partner that shop owners look for and the
person who can identify strengths and weaknesses in a
shop plus provide real world solutions.
Improve Loyalty
between shop owners and NAPA OSS:
The first step in any long term customer /supplier
relationship is that the supplier have empathy and an
understanding of the customers needs. Accountants can
not help your customers, They are score keepers and
financial historians by design. Computers can’t tell
whether a shop is profitable or not. Ex 40% of a $2.00
part is 80 cents only 30% of a $4.00 part is $1.20. You
can’t save a service business by cutting expenses
because most are fixed. If one reduces wages, and it
affects service, it is a predictable result that the
business will lose sales. Every service business is in
the same situation. The only long term solution is to
increase revenue... This is where NAPA OSS distinguish
themselves from all other suppliers!
Labor
Factory One:
The basic fundamentals of Factory Efficiency and how
repair shops make money. You will get preprinted forms
with written formulas showing how to calculate shop
efficiency. A 5% increase in Factory Efficiency will
require a repair shop to purchase and additional $1,200
per month in parts while increasing their profit over
$2,700 per month or $900 profit per technician per
month. Each sales person will have pre-printed forms
with formulas proving that a 5% increase in efficiency (
3 minutes on a vehicle) is more profitable to a repair
shop than buying parts 25% cheaper. Customer objections
will be discussed and role played. Each attendee will
receive written answers to comments like “Improving
Factory Efficiency is great in theory but you’re
assuming I have vehicles lined up to work on all the
time.”
How
the NAPA OSS person will make a shop 5% more efficient:
The single biggest killer of efficiency for a shop owner
or technician is waiting for parts. Did you know that a
10 minute Quick Lube operation would go bankrupt
with free parts and 20 minute deliveries? Your customers
aren’t getting either. Learn how to make your customer
5% more efficient by stocking a manicured and balanced
inventory. You will have printed answers and formulas to
easily determine the min & max inventory a shop should
stock. The proven concepts will be backed up with
formulas and unshakable facts which you will be able to
demonstrate quickly and easily to any shop owner. You
will have answers at your finger tips to customer
questions and objections. At the end of this section
there will be class exercises and role play.
As a benefit of teaching shops how to become more
efficient by stocking inventory, NAPA stores will reduce
delivery expense, improve delivery times and increase
sales at the same time. Come and see how!
Enroll
today - you will
never service your customers the same way again!
TO ATTEND:
CALL YOUR NAPA DC TODAY.
TIME REQUIRED: ONE DAY - 8:30 AM - 4:00 PM
Materials: Supplied Manual and Calculator
Bring with you: Your NAPA AutoCare Financial Profile
Fee: $249.00
Class size: 40 people |